Terms & Conditions
Last updated: 04-10-2025
Welcome to Way Valley, operated by Aromate Spices, located at Vattathani, Valavayal Post, Wayanad – 673596. By accessing or purchasing from our website www.wayvalley.com
, you agree to comply with the following Terms & Conditions. Please read them carefully.
✅ 1. Acceptance of Terms
By using our website or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Cancellation & Refund Policy.
✅ 2. Products & Pricing
We strive to provide accurate product descriptions and pricing.
Prices may change at any time without prior notice.
All products are subject to availability.
✅ 3. Orders & Payments
Orders are processed only after successful payment confirmation.
We accept UPI, credit/debit cards, net banking, and other secure methods.
In case of payment failure, the order will not be processed.
✅ 4. Shipping & Delivery
Orders are shipped within 1–2 business days.
Standard delivery time is 5–7 business days across India.
More details are available in our Shipping Policy.
✅ 5. Cancellations & Refunds
Orders can be cancelled within 24 hours if not yet shipped.
Refunds are applicable only for damaged, defective, or incorrect products.
For full details, refer to our Cancellation & Refund Policy.
✅ 6. Use of Website
You agree not to:
Copy, misuse, or distribute our content without permission
Attempt to hack, disrupt, or damage the website
Use the platform for illegal or fraudulent purposes
All product images, logos, and content belong to Way Valley / Aromate Spices.
✅ 7. Limitation of Liability
We are not responsible for:
Delays due to courier or external factors
Misuse of products after delivery
Allergic reactions or improper usage by the customer
Customers are responsible for checking product ingredients and suitability.
✅ 8. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes will fall under the jurisdiction of courts in Wayanad, Kerala.
✅ 9. Contact Information
For queries related to these Terms & Conditions, contact us:
📍 Aromates Spices
Vattathani, Valavayal Post, Wayanad – 673596
📧 Email: info@wayvalley.com
📞 Phone: 9747858351
